Customer Support Solutions

Providing Quality Customer Service Solutions for Every Need. Our team are available to answer customer questions, provide helpful advice, and solve any issues you clients may be having. We’re committed to providing you with the highest quality service and strive to exceed your expectations every time.

Customer Support Pricing

Dedicated Call Center Customer Service

24/7 Support

Never miss a call or service and keep your customers connected

Customer Support

Highly experienced experts available to to support your customer’s needs

Capture Every Lead

Be there for your prospects every call and every step of the way.

We're always here to lend a helping hand.

Access our solutions based and knowledgable team. With our in–depth knowledge of all products and services, we are confident that we can provide the help you need quickly and accurately.

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How it Works

H&A International offers a flexible outsourced customer service methodology – we support client programs ranging from 20 inbound calls per day to 2,000

If your call center customer service program has higher call volumes or requires specialized knowledge, we’ll build a dedicated team of trained, motivated and focused customer service and help desk specialists and put them to work solely for you — backed by H&A International.

H&A International’s dedicated customer service call center programs are available 24 hours a day, 7 days a week, 365 days a year.

We believe in client partnerships characterized by transparency, accountability and mutual goodwill. Our client partners have an open window into the work we provide: all of our customer calls are recorded and accessible, the result of every call is captured in custom, detailed reports

H&A International inbound call center services include:

  • Order Processing / Order Taking
  • Customer Service Outsourcing
  • Cross-selling / Upselling
  • Help Desk
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On the Rebound with Inbound

Experience

No matter what size or scale, we have the experience to handle your inbound telemarketing campaign.

Sell Your Products & Services

Our scripting experts let you concentrate on the other aspects of launching your inbound telemarketing campaign.

Customer Care & Support

We focus on extending the life cycle of your customers with top grade customer service and problem resolution.

A:1 Advanced Model

H&A International dedicated programs provide several advantages. We’ll lower your business costs because we are an optimized call center service operation, and take most IT, telephone equipment, personnel and administrative headaches off your hands.

In addition, all of our call center staff are premise-based, working on-site at our facilities. They are not virtual agents working from home. The result: H&A International delivers better quality assurance, work performance monitoring, knowledge-sharing, teamwork and reinforcement of lessons learned during client training sessions. Our on-site staffing model is at the core of our approach to customer service outsourcing.